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Month: November 2018

Cat got your tongue? Avoiding language barriers and pitfalls in negotiations

28. November 2018Thorsten Hofmann, C4 Institute, Quadriga University BerlinNegotiation

George Bernard Shaw once said: “The biggest problem in communication is the illusion that it has taken place.” Even when negotiating partners share the same mother tongue, misunderstandings or difficulties can arise – with costly consequences. Language can mean different things and express different ideas to different people This can be even more difficult if those undertaking the negotiation do not share a mother tongue, as it occurs in ESL-negotiations (English as Second Language). Here, pitfalls are even more likely. With the help of an interpreter, language barriers can usually be overcome – but the use of a translator should still ensure they are well prepared.

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